TERMS AND CONDITIONS

By accessing the website at https://overthemoonderm.com/ and placing an order on it, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law. Over The Moon Derm aims to provide you the best service possible under the below conditions.

*The merchant will never sell or trade credit card info to third parties outside of the needed business transactions.

Legal Age

You must be the age of majority or older in your jurisdiction or state of residence to purchase items from the Site. By placing an order through the Site, you represent that you are at least the age of majority in your jurisdiction of residence and that the person to whom any product will be delivered is also the age of majority. Our company reserves the right to request any buyer to provide written proof of age in any form.

Orders

All orders placed through the Site are subject to our companies acceptance. Your preferred payment method will be charged, and the funds debited at the time you place any order to our website. After your order has been placed, we will provide you with an email confirming our receipt of your order. The confirmation you receive means we have received all information fields and that payment has been made but does not constitute our acceptance of your order. It is our intention to fulfil all orders however if we find the order suspicious or the requested address is outside of our chosen fulfilment jurisdictions we may ask for further information or decline based on the circumstances. We may refuse to accept or may cancel any order, whether or not the order has been confirmed, for any or no reason, and without liability to you or anyone else. If your payment card or payment method has already been charged for an order that is later cancelled by ourselves, we will issue you a refund. If you do not receive confirmation that your order has been placed, please contact our customer care department.

We may, in our sole discretion, not accept an order or limit or cancel quantities purchased per person, per household or per order. Some reasons we may do so include, but are not limited to, the following:

• a. Orders that, in our sole discretion, appear to be placed by dealers, resellers or distributors.
• b. Orders that cannot be processed as a result of incorrect or invalid billing, or payment information. Be sure to double-check your information when placing an order. We cannot process orders for several reasons including, but not limited to:
  • i. Incorrect credit or debit card information such as card number, expiration date and card security value;
  • ii. Incorrect payment method billing information (billing information provided must be the same as what your financial institution has on record);
  • iii. Insufficient such as street address, city, state/province, ZIP or postal code.
• d. Orders, in our sole discretion, that we suspect to be fraudulent, we reserve the right to cancel or not accept any order that we suspect to have been placed as a result of fraudulent activity. We further reserve the right to cancel or not accept subsequent orders from customers with a previous fraudulent order history.
• e. Orders connected to previous credit card disputes.

Our Products

Silicone face brush x1 - : $11.96
Electric Silicone Facial Scrubber x1 - : $34.98
Electric Silicone Facial Scrubber x2 - : $59.90
Electric Silicone Facial Scrubber x3 - : $94.90
Electric Silicone Facial Scrubber x4 - : $119.98
Mini Blackhead Remover x 1 - : $47.45
Mini Blackhead Remover x 2 - : $89.90
Mini Blackhead Remover x 3 - : $129.98

If you have any questions with Over The Moon Derm, please call 800-279-0710 or email to [email protected].Your credit card will be billed as 8002790710overthemoond on your statement.

For Physical products Standard shipping orders will be processed and shipped with USPS within 2-3 business days. Shipping time is estimated to be 5-7 business days from when your order ships out.

Refund Policy for Physical Products.

If You are not satisfied with any Product that You ordered, You may call Our Customer Service Department toll-free at 800-279-0710 or email us at [email protected] request a refund. You may receive a refund of any Product that You ordered up to thirty (30) days after Your order was placed. In order to process Your refund, You must supply Us with Your name and delivery address. If You provide us with incorrect information, Your refund will be delayed. Refunds can take up to thirty (30) days to appear on Your credit card statement depending on the bank that issued your credit card.

Return Address

Over The Moon Derm
1025 Industry Road, Harrodsburg, KY 40330 (USA)

Payments.

Our company accepts several methods of payment for you to purchase our merchandise including, but not limited to, credit cards and debit cards. Some methods of payment are only available in certain countries. We reserve the right to request additional evidence or proof of billing information or other information associated with the credit or debit card account used to purchase Merchandise from the Site. In the event that the requested evidence or proof is not provided or is insufficient, we reserve the right to refuse to accept the order. If you believe your credit or debit card might have been used in a fraudulent manner to purchase Merchandise, please contact our customer care department.

Force Majeure

Our company shall not be responsible for any failure to perform due to unforeseen circumstances or to causes beyond Our reasonable control, including but not limited to: acts of God, such as fire, flood, earthquakes, hurricanes, tropical storms or other natural disasters; war, riot, arson, embargoes, acts of civil or military authority, or terrorism; strikes, or shortages in transportation, facilities, fuel, energy, labor or materials; failure of the telecommunications or information services infrastructure; hacking, SPAM, or any failure of a computer, server or software, for so long as such event continues to delay our performance.

Indemnity

You agree to defend, indemnify, and hold harmless Over The Moon Derm, its affiliates, officers, directors, shareholders, employees, independent contractors, telecommunications providers, and agents, from and against any and all claims, actions, loss, liabilities, expenses, costs, or demands, including, but not limited to, reasonable legal and accounting fees, for all damages directly, indirectly, and/or consequentially resulting or allegedly resulting from Your use, misuse, or inability to use the Website, or Your breach of any of these terms and conditions of this Agreement. We shall promptly notify You by electronic mail of any such claim or suit, and cooperate fully (at Your expense) in the defense of such claim or suit. If Over The Moon Derm does not hear from You promptly, Over The Moon Derm reserves the right to defend such claim or suit and seek full recompense from You.

Reversals and Chargebacks

We consider chargebacks and reversals as potential cases of fraudulent use of our services and/or theft of services and as such will be treated. We reserve the right of filing a complaint with the appropriate local and federal authorities to investigate. Be advised that all activity and IP address information is being monitored and that this information may be used in a civil and/or criminal case(s) against a client if there is fraudulent use and or theft of services

Limitation of Liability

To the maximum extent permitted by applicable law, we and our affiliates do not accept or assume liability for any product or use of the product, including without limitation, liability for a product not being available for use, lost profits, or loss of business. In no event will our company or its officers, directors, subsidiaries, affiliates, employees or agents be liable to any party for indirect, incidental, special, consequential or punitive damages relating to a sale of merchandise even if advised of the possibility of such damages, or for any claim by any third party. You agree that for any liability related to the purchase of product, our company and its affiliates are not liable or responsible for any amount of damages above the amount paid for the applicable product. In some jurisdictions, limitations of liability are not permitted. In such jurisdictions, the foregoing limitations on liability may not apply.

Proprietary Rights

All text, graphics, interfaces, photographs, audio, video, sounds, images, artwork, computer code (including html code), programs, software, products, information, and documentation as well as the design, structure, selection, coordination, expression, "look and feel," and arrangement of any content contained on or available through the Site, unless otherwise expressly indicated in writing, are owned, controlled, and licensed exclusively by Over The Moon Derm and/or its suppliers and are protected by copyright, trade secret, patent, and trademark law, as well as other state, national, and international laws and regulations. Except as expressly provided in writing, our company does not grant any express or implied intellectual property or proprietary right to you or any other person. Any downloadable or printable programs, information, or materials available through this Site and all intellectual property and/or proprietary rights related thereto, unless otherwise expressly indicated in writing, are owned exclusively by our company and/or its suppliers.

Links from Other Sites

Our team has not reviewed all of the sites linked to this Site and are not responsible for the content of any off-site pages or any other sites linked to the Site. We do not take any responsibility for any information or claims that were made by other websites and encourage you to alert us if a website is making false claims and linking to our site or product at [email protected]

Governing Law.

This Agreement and its performance shall be governed by the law of the California, without regard to its conflict of laws provisions. Our company makes no representation that the Site is appropriate or available for use in other locations, and access to the Site from territories or nations where any aspect of the Site is illegal is hereby expressly prohibited. You access the Site solely on your own volition and are responsible for compliance with all applicable local laws.

If you have any questions or concerns please feel free to contact us via our dedicated using either:

Our dedicated toll free support line: 800-279-0710

Or our email support team: [email protected]

Over The Moon Derm
5319 University Dr PMB 1900, Irvine, CA 92612 (USA)